The cardio floor at Nivå Trening in Halden. The treadmills stand in a row, and nobody is on them.

See who's slipping away. Before they go.

ViVe Loop sits on top of the member system you already run.

Members rarely cancel. They just stop coming.

One week missed, then two. The cancellation arrives three months later, long after anything could have been done about it.

Most member systems record every visit that never happened. They just never mention it.

Two machined metal rings hanging in each other on the floor. One runs whole all the way round; the other is cut, so the ring no longer closes.

The gym and the member. The gap is where members disappear.

Loop is what closes it.

The loop that keeps members coming back

A member trains.

The visit lands in the system you already have.

The gym notices.

Levels, streaks and badges update automatically, under your gym's name.

Being noticed brings them back.

And every return gives you more to work with.

When someone stops, the loop breaks visibly.

You get the name while a phone call still means something.

That is the loop. It closes every time someone comes back.

Progress they can actually see

All of this appears under your name and your logo. Members never learn that Loop exists.

Nivå Trening
Your level
Pro
Towards Elite47 / 60 sessions
11 weeks running
Last visit: yesterday
Home. Level, streak and last visit, under the gym's own name.
Badges
8 of 12 earned
- Første økt
- 10 økter
- 25 økter
- 50 økter
- Morgenfugl
- Tre uker på rad
- Fem uker på rad
- Helgekriger
- 100 økter
- Kveldsøkt
- Ny rekord
- Helårsmedlem
Badges. Earned ones in colour, the rest as outlines. They are kept for good.
Streak
Last 12 weeks
Frozen week
A week away should not erase half a year.
Streak. Illness or a holiday freezes the week instead of breaking it.

Five levels: Rookie, Regular, Pro, Elite and Legend. You climb on total sessions, and hold the level by staying active. Badges are kept for good either way.

Streaks can be frozen: illness or a holiday does not break a streak that took months to build.

The list you actually need

Members at risk

Refreshed last night · 34 of 1 240

MemberLevelLast visitAway

Marius H.Regular12.08.202623days
Elin T.Pro16.08.202619days
Sondre B.Pro18.08.202617days
Kaja R.Elite21.08.202614days
Petter L.Regular23.08.202612days
Ingrid S.Rookie24.08.202611days

Illustration. Not real member data.

Thea K.

5 days away

Pro · member since 03.2024 · last visit 30.08.2026

Visits per week, last six months

Marchweek with no visitSeptember

Suggested message

“Hi Thea! We have missed you at the gym. Your 11-week streak is still frozen, and it is waiting for you.”

Loop writes the draft. A person presses send. Every message is logged, and members who have opted out are never contacted.

The list is refreshed every night. It is sorted by how long the member has been away, not by a score you have to learn to interpret.

No migration. Nothing gets replaced.

ViVe Loop connects to eFitness and pulls visit history automatically. Your member system stays exactly as it is. You are not switching vendors. You are adding a layer.

An instructor in a Nivå shirt in front of two members on spin bikes at Nivå Trening in Halden.

Nivå Trening, Halden

The first gym running it. Case study to follow.

Let's look at your numbers.

We look at your own numbers together. No pitch, no slides.

Book 20 minutes

Best suited to gyms with 300+ members on eFitness.